Generator products can be return within 30 days of receiving your unit if you are not completely satisfied. You will be refunded the original cost of the unit (less shipping and a 25% restocking charge). All items must be returned clean, undamaged and untampered. Electrodes are non refundable. 

For international returns please clearly mark the outside of the box as “Used Colloidal Silver Generating Equipment, return for repair under warranty, Customs HTS Code: 8543.30Electrical Machines And Apparatus For Electroplating, Electrolysis Or Electrophoresis” so that customs does not see it as a new item and charge us purchase taxes or import duties. For UPS shipping, choose “UPS EXPRESS” and not “STANDARD” so as to avoid brokerage fees

Used Electrodes are non-returnable and non-refundable.